Classroom Course
Our classroom courses are not designed as a passive learning experience via a lecture. We adhere to Adult Learning Principles where there is a high degree of involvement by the participants through sharing and team exercises. Our goal is to develop interest and enthusiasm for the learning process, to create an environment for exploration and experimentation in applying the material and to maintain curiosity on as high a level as possible.
Course Benefits
- Case Studies
- Demonstrations
- Simulations
- Games
- Reports
- Projects
- Decision-making exercises
Instuctors
The most challenging problems agents face involve communications.
Learn:
- To understand what happens in a transaction to cause them to fail.
- Know about frame of reference and its significance to you.
- How to increase awareness of your own behavior and emotions and how they influence others.
- To develop approaches to deal more effectively with problem transactions.
- To understand the barriers to communication and understand their origin.
- The importance of clear straightforward communication.
- How to use cutting-edge internet technology to your advantage.
- FACT: If you don’t know how to sell yourself to clients – you won’t sell anything to anyone.